THE BON & ONLY
FOCUS Brands® is a leading developer of global foodservice franchise systems and the indirect parent company of Cinnabon® and several other iconic foodservice brands.
Together, FOCUS Brands® and the Cinnabon® Leadership Team bring their years of experience and expertise to every area of your franchise business.
Real Estate
Our team of regional Real Estate Managers can assist you with real estate selection and the leasing process.
Construction & Design
Bakery design packages are offered to each franchise owner looking to expand with Cinnabon®. We also help with architect and contractor introductions and bids, plan review, timelines, and more.
Operations
Every franchise owner has access to the Franchise Business Consultant Team for business review and performance analysis, as well as ongoing consultation. We are available to ensure that your Bakeries are running optimally through regular store visits to help with training, marketing, and relationship building.
Training Systems/Policies/Procedures
Cinnabon® offers comprehensive certified training for franchise owners and key managers. Additionally, you are granted access to online training tools and development support to train your teams efficiently and effectively.
Supply Chain Distribution
Technology
Marketing Strategy & Consumer Insights
Dedicated marketing and public relations staff are ready to assist with marketing and media planning. We know the ins and outs of the Cinnabon® customer and will create plans to encourage traffic to your Bakery. The national marketing campaign includes LTOs and other campaigns to increase traffic further.
Social & Digital Media
Multi-Channel Growth
International & Global Development
The Development Team enables our franchise owners to spend less time building their Bakeries and more time building their business. The team helps ensure the brand’s operational and image standards are upheld, establishes relationships with local, national, and international vendors, and helps you monitor the construction timeline.
Our leadership team comes with passion, experience, and support baked in.
Brian Krause
Chief Development Officer
Kendall Ware
Chief Brand Officer
As Chief Development Officer, Brian Krause is responsible for driving strategic, high-quality growth for our seven brands domestically, getting restaurants open, and liaising with our brand teams and owners to create an all-around best development program in the industry.
Most recently, Brian served as Chief Development Officer of Jimmy John’s Gourmet Sandwiches, responsible for overseeing the Franchising, Real Estate, Development Planning, and Design and Construction departments for the Brand.
Prior to Jimmy John’s, Brian was Senior Vice President, Franchise Development for Wyndham Hotels and Resorts, responsible for the growth of the company’s more than 18 Brands throughout the eastern half of the U.S. and Canada. Joining Wyndham in 2005, Krause held several leadership roles in the company’s franchise development organization as well as Brand operations, as vice president, for the Hotel Group’s number one consumer rated mid-scale limited service brand, responsible for franchise business growth, strategic direction, operational management and customer satisfaction for the midscale brand’s 157 hotels throughout North America.
He holds a bachelor’s degree in Sociology with a concentration in Communications from the University of Connecticut.
Kendall Ware joined Carvel and Cinnabon as chief brand officer in December 2020, where he is responsible for leading all aspects of brand management and strategy for the two specialty brands, including franchise and company operations, as well as marketing. He is an experienced franchise and operations leader with 15 years of experience growing brands, developing strong teams and increasing shareholder value. Most recently, Ware served as president and chief operating officer of Orange Leaf where, under his leadership, the brand turned around a seven-year sales decline to achieve two consecutive years of same-store sales growth and increased AUV. He has also served in various leadership roles for CiCi’s Pizza, Genghis Grill and was a franchisee for hospitality and retail executive search firm Patrice & Associates.
